I am completely satisfied and hope to do business in the future!! Don and Ed arrived at the time scheduled for installation and were courteous, neat and very professional.
Very professional great personnel from initial contact and response from Bill the service technician to the salesman Kevin and the installer Don.
Ed was very nice. He cleaned up everything when he was done. He found a gas pipe with a crack and a gas leak. He gave us the option of him fixing the pipe or getting someone else. He didn’t try to pressure us. Please thank Ed for me and taking the time to show me as well as my husband how to operate the thermostat
Mrs. William Noveske
Thank you for being so prompt and thoughtful for an old lady. Much appreciated.
Hazel A. Johnson
In the past 18 years I have got you 6 customers including myself. I can provide addresses if necessary and I will continue to tell other people about your good work as we are very well satisfied.
I feel that Mike and Don deserve a raise!! They are both very professional and trustworthy!! I felt very comfortable with them! Don did a “great job”!!
P.s. Don, don’t know your last name but you worked hard and I appreciate it.
Your organization is one of the most professional I work with. It’s a pleasure doing business with you.
WOBL - WDLW Radio
Everything was fine, but at 87 years old I don’t expect to use your again!
Re: Awesome customer service
I arrived home last Thursday to find my air conditioner has stopped working. After checking a number of common sense possibilities, I concluded the capacitor to be the problem the next day I spoke with Mike to order a part and he was extremely helpful despite the fact I didn’t have all the information required. Not only did your staff locate the part in Cleveland the same day, they then went and got it and waited after hours for me to pick it up that evening. The purpose of this letter is to inform you about the great service I received from your staff. It’s refreshing to know that some employees really care. I just want you to know that these people are dedicated to customer service and Geisel Heating. I am one satisfied customer. Thanks again for your help.
We never had service like we had from your company thank you over and over again.
We only had one problem awhile ago where something was not fixed correctly. Geisel took care of the repair, refunded all money paid and extended our warranty service contract. All to our satisfaction. Geisel proved themselves as a professional, reliable company
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