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Geisel FAQ's


Get to know more about Geisel with this list of our most frequently asked questions.

Still have a questions, just click the Contact Geisel link below!

Q: What does Geisel do?
Q: What are the other services you offer?
Q: How do we contact you for 24-hour service?
Q: What geographic area do you serve?
Q: What is your e-mail address?
Q: What is your postal address?
Q: Do you ever have sales on equipment or installations?
Q: Do you have cash and carry sales on parts?
Q: What are your hours of operation?
Q: Do you give free estimates?
Q: What methods of payments do you accept?
Q: Do you have a credit program to purchase new equipment?

What does Geisel Do?

A: Geisel is a full service Heating, Air Conditioning, and Plumbing business providing such design/build services as:

Plumbing Services - Hot Water Tanks and Storage Systems - Process Piping - Gas Piping - Air Conditioning - Air Cleaning Systems - Maintenance Contracts - Service Work - Heating - Boilers, Furnaces and Heat Pumps - Geothermal - Humidifiers - Sheet Metal Fabrication Temperature Controls Systems - Ventilation Systems - Engineering Services- Solar PV and Solar Hot Water 

Download our Full Service Brochure

What are the other services you offer?

A: We offer 24 hour emergency service. Our plumbing services include main sewer cleaning and installation, water service mains, gas service mains, bathroom and kitchen remodeling and spa repairs. 

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How do we contact you for 24-hour service?

A: Service Hotline Numbers

Toll Free   1-888-293-7032
Cleveland  (440) 892-7898
Elyria        (440) 323-2869 
Lorain       (440) 233-8548
Medina      (330) 723-9032
Oberlin      (440) 775-3311

What geographic area do you serve?

A: We serve a 60-mile radius around Elyria, Ohio.

Click here for a map.  

What is your e-mail address?

A: CustomerService@GoGeisel.com 

What is your postal address?

A: 633 Broad Street, Elyria, OH 44035-5391

Do you ever have sales on equipment or installations?

A: Geisel has 4 major sales per year on our entire line of heating and air conditioning and plumbing equipment. Generally these coincide with the change of seasons. 

Do you have cash and carry sales on parts?

A: Yes, please bring the old part or the model and serial number of the equipment with you. We have a large warehouse and if the part is not on hand we can generally get if from the warehouse within 24 hours. We are open Monday - Friday with other hours by appointment. You can order replacement filters, humidifier water panels, thermostats and installed accessories  at our online store Shop GoGeisel.com

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What are your hours of operation?

A: Monday thru Friday 8:00 AM - 5:00 PM, Other times by appointment 

Do you give free estimates?

A: Estimates for residential and commercial replacement heating, air conditioning and plumbing replacement systems are given at no charge. This includes the full range of services we offer. Our service departments (HVAC & Plumbing) are not able to give free estimates on Service Work. They charge a diagnostic fee to diagnose the problem. Once this diagnostic inspection is complete they will be able to give you a fee to correct the problem. Geisel has a flat rate pricing plan, which guarantees that the repairs will not exceed our estimates. All work is guaranteed. 

What methods of payments do you accept?

A: Visa, MasterCard, Discover Card, American Express, Carrier Credit Card, Checks and Cash 

Do you have a credit program to purchase new equipment?

A: Yes, Geisel offers many credit programs. Our most popular is the Carrier Credit Card. This program offers financing on small or large replacement systems, or service work, with a payment as low as 3% of the unpaid balance. For example, if your investment in a new system were $1500, your payment would be $45.00 per month. Geisel also offers special programs during the year. Check with you salesman for details.

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Cleveland
Phone: 440-323-2869
Elyria
633 Broad Street
Elyria, OH 44035
Phone: 440-323-2869
Lorain
Phone: 440-233-8548
Oberlin
300 Artino St.
Oberlin, OH 44074
Phone: 440-775-3311
Medina
885 West Liberty
Medina, Oh 44256
Phone: 330-723-9032
Other Info
Toll Free: 1-888-293-7032
Fax: 1-440-323-7447
E-Mail Us
 
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