Privacy Policy
Service Area Map
Shipping Charges
Credit Card Safety
Tips for Online Shoppers
Unconditional Guarantee
| It is a GoGeisel.com policy to respect and
protect the privacy of our customers and the users of www.GoGeisel.com.
(hereinafter, the "Site") |
|
|
Through this Internet Privacy Statement, we
want to reassure users of the Site that we will not sell, share, or rent user
information to others in a manner different than as set forth in this Internet
Privacy Statement.
Placing Orders and Information Collection
GoGeisel.com collects information from the users of the Site at several
different points on the Site. For example, we collect and/or request information
when a user:
1) Places an Order
2) Registers on the www.GoGeisel.com
Site
3) Requests notification of an order status
4) Participates in an online sweepstakes or survey
5) Submits an E-mail
In order to fulfill the requests of Site users in the above instances, the user
may be requested to provide contact and/or credit card information. If we have
trouble processing an order, a request, or completing a delivery, this contact
information will be used by GoGeisel.com to contact the user.
Gathering and Sharing of Information, Links to External and Co-Branded
Websites
We monitor traffic patterns on the Site and gather broad demographic information
for aggregate use to analyze trends and administer the Site in order to improve
its layout and design and to permit Site personalization and streamlining to
create the best shopping experience we can for our users. In order to perform
analysis permitting such personalization and improvement of site design and user
experience, we may employ suitable third parties with whom we share the
information necessary to accomplish these objectives. These statistics include
no personally identifying information.
Where appropriate, we share aggregated statistical information with our business
partners. These statistics include no personally identifying information.
We use a credit card processing company to bill purchasers of goods and services
from the Site, and depending upon the goods and services being ordered and where
they are being shipped, we may also use outside suppliers and/or delivery
companies to assist us in fulfilling and delivering orders. We share with them
the information necessary to enable such card processing, fulfillment, and
delivery of goods (i.e. – name, address, and as appropriate, payment
information).
We
will never provide credit card information.
We may provide personal identifying and account information in special cases
such as enforcement of our Terms of Site Use, or as required by law or legal
process to protect and defend the rights and safety of our Site and its users.
This includes exchanging information with other companies for purposes of fraud
and credit risk reduction.
Our Site also contains links to external Internet sites as well as co-branded
sites, which may be operated by an external party and they may have privacy
practices that differ from those here at www.GoGeisel.com. A co-branded site is
a Website, usually operated by a third-party, and displaying that third-party's
name along with the GoGeisel.com name and logo. Such co-branded sites offer
GoGeisel.com approved goods or services to our users. When you click on links
that take you to such external or co-branded sites, you will be subject to their
privacy policies, and we encourage you to become familiar with that party's
privacy policies as these may differ from those utilized on our Site. Please
note that this privacy statement applies solely to information collected by
GoGeisel.com on our Site and, while we strongly support the protection of
privacy on the Internet, we cannot be responsible for the privacy practices of
other Websites, uses of the information collected by other Websites, or the
content of those other Websites.
Consent
By using our Site, the user agrees to the terms and conditions set forth in this
Internet Privacy Statement and the Site Terms of Use INCLUDING ALL LIMITATIONS
OF DAMAGES PROVISIONS which are an integral part hereof and the user consents to
the collection and use of this information by GoGeisel.com as disclosed in this
Internet Privacy Statement. We may revise this Internet Privacy Statement or the
Site Terms of Use at any time by updating these postings. By using this Site you
agree to be bound by any such revisions in effect at the time of use and should
therefore periodically visit this page and the Site Terms of Use page to
determine the then current policies applicable to users of the Site.
Surveys & Contests
From time-to-time we may request information from the users of the Site via
surveys or contests. Participation in these surveys or contests is completely
voluntary, and the users of the Site have a choice whether or not to disclose
this information. Information requested may include contact information (such as
your name and shipping address), and demographic information (such as zip code,
age level, etc.). We use such information to notify contest winners, award
prizes, and for analyzing the Site traffic to improve the user's experience on
the Site.
Security Information
Strong precautions are taken to protect the information of the users of our
Site. When users submit sensitive information via the Site, that Information is
protected both online and off-line.
We take credit card information security seriously and use a variety of
technical solutions to make shopping safe at our Site. Furthermore, your
information is encrypted and is protected utilizing the industry standard Secure
Sockets Layer (SSL) encryption software. While on a secure page, such as our
order form, the lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed to
un-locked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also
protect user- information off-line. All of the information of our Site's users,
including the sensitive information mentioned above, is maintained in a
restricted section in our offices. Only those of our employees who need the
information to perform a specific job (for example, our account or customer
service representatives) are granted access to personally identifiable
information. Furthermore, our employees are kept up-to-date on our security and
privacy practices.
If you have any questions about the security at our Site, you can send an e-mail
to geisel@gogeisel.com
Cookies
You may have heard of the term "cookies". Cookies are routinely used by most, if
not all, E- commerce merchants, including GoGeisel.com. A cookie is a piece of
data stored on a user's hard drive through the Web browser program containing
information about the user which enables us to track and personalize the Site to
enhance your experience. For instance, by setting a cookie on our Site, we can
provide you with storage of items in your shopping cart between visits. However,
if a user rejects the cookie, they may still use our Site although we will be
unable to provide our users with the personalized shopping experience we can
offer using the cookie data. If you have any questions about our use of cookies,
please contact us at geisel@gogeisel.com
Special Offers, Account Updates and Opting Out
GoGeisel.com occasionally sends our customers and the users of the Site
announcements and updates, which contain important information about the Site
and service offerings which we believe to be of value to our customers and
users. In order to do this, we may enhance or merge the information we collect
on the Site with data from third parties for purposes of marketing products or
services to our customers and users.
We may communicate with the users of the Site via e-mail, telephone, mail, or
fax in order to provide requested services, content, product information,
notification of special offers, or in regard to customer service issues relating
to an account. The users of the Site are always given the opportunity to
'opt-out' of having their online information used for purposes not directly
related to the Site at the point at which we ask for the information or when
they receive an online requested promotional communication.
For example, our e-mail messages have an "unsubscribe" feature for users of the
Site who buy from us, but don't want to be notified about special offers in the
future. Users can simply "Reply" back to the e-mail message and type
"unsubscribe" in the subject field. Upon receipt of the reply, we will remove
that e-mail address from our e-mail list. If a user has more than one e- mail
address, he or she should include the other addresses as well to ensure proper
updating of their account information.
Users of the Site can always update the personally identifying information that
they have provided to GoGeisel.com simply by e-mailing us at
geisel@gogeisel.com
Credit Card Safety
Your credit card information is safe when you shop at GoGeisel.com. We
guarantee it!
We back every purchase made at GoGeisel.com with our Credit Card Guarantee. If, through no fault of your own, unauthorized charges appear on your statement as a direct result of providing your credit card information to GoGeisel.com, we will cover the amount for which your bank holds you liable, up to a maximum of $50.
If you suspect a problem, follow the normal reporting procedures defined by your credit card provider and also contact us immediately. Most credit card companies cover all charges resulting from unauthorized use, but they may legally hold you liable for as much as $50.
What does all of this mean? It means you can be confident in the security and support behind your purchases at GoGeisel.com.
So what are you waiting for? Join us today and shop worry-free at GoGeisel.com!
GoGeisel.com
is proud to unconditionally guarantee all our merchandise. If you are not completely satisfied with your purchase, you may return it to us for a prompt refund. Please be advised that all purchases, will be accepted for return ONLY if returned in their original packaging within 10 days of purchase. Credits or exchanges for electrical components will only be made after the original component is returned and tested to insure proper operation.Send returns to:
GoGeisel.com
Returns and Exchanges
633 W. Broad St.
Elyria, Ohio 44035
USA
Should you wish to return merchandise, please follow our instructions below:
To prepare your return:
- Please use the original packaging or a strong corrugated carton.
- To expedite your return/exchange, please insert the packing slip, remembering to keep the return label printed on the front for shipping.
- Pack and tape your package securely.
- Affix the return shipping label.
- For tracking purposes, it is important that you ship your package via United Parcel Service (UPS) or insured Parcel Post. (Sorry we can not accept C.O.D.'s)
Shipping Charges
|
Shipping Chart Based on Order Subtotal |
||||
|
From
|
To
|
|
Standard
|
Overnight |
|
$0.00 |
$5.00 |
|
$3.00 |
$45.00 |
|
$5.01 |
$10.00 |
|
$3.50 |
$45.00 |
|
$10.01 |
$20.00 |
|
$5.50 |
$45.00 |
|
$20.01 |
$35.00 |
|
$6.50 |
$45.00 |
|
$35.01 |
$42.00 |
|
$8.50 |
$45.00 |
|
$42.01 |
$50.00 |
|
$10.50 |
$45.00 |
|
$50.01 |
$75.00 |
|
$11.50 |
$45.00 |
|
$75.01 |
$100.00 |
|
$12.50 |
$45.00 |
|
$100.01 |
$125.00 |
|
$13.00 |
$45.00 |
|
$125.01 |
$160.00 |
|
$13.25 |
$45.00 |
|
$160.01 |
> $160.01 |
|
$16.00 |
$45.00 |
|
$160.01 |
$300.00 |
|
$16.00 |
$65.00 |
|
$300.01 |
$600.00 |
|
$16.00 |
$110.00 |
|
$600.01 |
$900.00 |
|
$16.00 |
$170.00 |
|
$900.01 |
$1,200.00 |
|
$16.00 |
$220.00 |
|
$1,200.01 |
> $1200.01 |
|
$16.00 |
$275.00 |
In his weekly radio address, the President announced new Federal Trade Commission consumer protection tips to help first-time on-line shoppers. These tips encourage consumers to:
|
Know Your Merchant |
It's a good practice to be familiar with the name or reputation of any company you're dealing with. You can often find helpful information about online companies from news sources, directories, and rating services. A web site maintained by the Federal Trade Commission (www.consumer.gov) provides many buyers' guides, lists of tips, and links to helpful resources.
|
Protect Your Privacy |
Know what information the merchant is collecting about you, how it will be used and if they share it with or sell it to others. You can do this by checking the web site to make sure there is a privacy policy posted, and that you're comfortable with the way your personal information is treated under that policy. Look for seals from privacy enforcement organizations like TRUSTe, BBBOnLine or WebTrust. Be cautious if you're asked to supply personal information not needed to make a purchase, such as your Social Security number or personal bank account information.
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Get the Details |
Check for shipping and expected delivery dates, shipping and handling fees, warranties, return policies and other important information. Look for an e-mail address to write to or a phone number to call if you have a question, a problem or need help.
|
Use a Credit Card and Safeguard Your Password |
It's a good practice to pay with credit cards, because your liability for an unauthorized charge on your credit card bill is limited to $50 under federal law and under your credit card agreement. When using a credit card online, make sure there is an unbroken key or padlock usually located in the corner of the web page or a policy that indicates use of strong security technology such as SSL. This indicates that your credit card data is transmitted securely. Make sure to keep your passwords secure, and don't share them with other people.
|
Keep Good Records |
Make sure to print or save electronically any records related to your online transactions. This will help you keep track of shipping dates, shipping and handling fees, and other details of your transactions.
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